Refund policy

Refund Policy

Last updated April 14, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our Refund Policy.

You can request a refund for nearly any unused purchase. Upon request via admin@bamboolifestyles.com, MangoPi LLC will issue a refund for any reason, if the request is made within 30 days of purchase. Further details are available below. However, refund requests submitted outside of the outlined parameters will still be duly considered.

Returns

All items must be returned within thirty (30) days of the purchase date and must be in new and unused condition with all original tags and labels attached. Our refund policy does not cover damages resulting from misuse, such as improper care, stains, abrasions, rips, or damage from pets. Additionally, please note that sale items are considered final sale and are not eligible for returns.

Return Process

To return an item, please email customer service at admin@bamboolifestyles.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

MangoPi LLC

Attn: Returns

RMA #

P.O. Box 15172

Mill Creek, WA 98082

United States

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, a fee will be deducted from your return to cover shipping charges.

Refund Process

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow between three to five (3-5) days from the receipt of your item to process your return or exchange. If you are eligible, you will be issued a full refund within a week of approval.

You will receive the refund through the same payment method you used to make the purchase. Please note that refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

If, for any reason, MangoPi LLC is unable to issue a refund via your initial payment method, we will provide the value in equivalent credit or provide an alternate method of refund. Please note that some payment methods available in your jurisdiction may not support refunding a purchase back to the original payment method.

How to Request a Refund

You can request a refund or get other assistance with your purchases at admin@bamboolifestyles.com.

Abuse

Refunds are designed to remove the risk from purchasing products - not as a way to get free products. If it appears to us that you are abusing refunds, we may stop offering them to you.

No Disparagement

You agree not to disparage us in any manner. For the avoidance of doubt, disparagement shall mean disparaging or otherwise making any false or negative statements about MangoPi LLC’s products, services, members, managers, or employees.

Release of Liability

You, on behalf of yourself, and your respective heirs, estates, administrators, successors and assigns hereby unconditionally release and forever discharge MangoPi LLC and its agents, employees, representatives, managers, members, predecessors, successors, parents, subsidiaries, assigns, and affiliates, and from any and all claims, causes of action, demands, obligations, liabilities, damages, attorneys’ fees, costs, and expenses of any type and nature whatsoever, whether in law or in equity whether known or unknown, either existing or that may exist from the beginning of time to the date of this release.

No Admission of Liability

You understand and acknowledge that acceptance of any refund request by you shall be not deemed or construed as an admission of liability by MangoPi LLC with respect to any dispute or any other matter. This Refund Policy shall not be used or construed in connection with any other suit or other proceedings as an admission or concession of liability.

Questions

If you have any questions about our Refund Policy, please contact us at 4255008782 or admin@bamboolifestyles.com.

Revision Date

This Refund Policy was last updated on 14 April 2024 (“Revision Date”). If you were a user before the Revision Date, it replaces the existing Refund Policy.